Zendesk Form

The ZendeskForm component presents a form interface for authenticated users to submit questions to our Zendesk helpdesk.

It'll also present a link to the Campaign's FAQ page if available (& the user is signed up for the campaign), or our Help center otherwise.

The form submits via the internal api/v2/zendesk-tickets API which creates a new Zendesk Ticket for the user.

Usage Instructions

Render the <ZendeskFormContainer/> component from any page with a valid campaign in Redux state.

Be sure to render the ZendeskFormContainer conditionally for authenticated users, since the zendesk tickets endpoint is gated and requires an authenticated user.

If testing the Zendesk form, use 'causeyhippo' as the question text which will trigger an automatic resolve and categorization over in our Zendesk space.